Workstation Support Specialist – End User IT Help

Spectraforce Technologies; Florence (SC); On-site; USD 38,000 - 62,000; Full time

Job summary

Spectraforce Technologies in Florence, SC seeks a Workstation Support Analyst for a 12-month onsite assignment. C2 eligibility is required and onsite interviews are required.

The role emphasizes configuring, installing, and maintaining desktop software and hardware, plus end-user support and guidance. Responsibilities include monitoring dispatch tickets, ensuring security configurations, backing up user data, and maintaining licenses while delivering training to users in a fast-paced,

Qualifications

• Associate degree in CS/IT or 2 years related work experience.
• 2 years of technical operations or desktop support experience.
• CompTIA A+ and/or Network+ certification preferred.

Responsibilities

• Configure, install, and maintain desktop software and hardware.
• Provide technical support and guidance to users.
• Manage dispatch tickets and resolve end-user issues.
• Ensure data backups and license compliance for workstation tools.
• Adhere to security configurations and settings.
• Maintain inventory and order replacement parts.

Skills

End-user support

Hardware selection

Technical training

Consultation to IT users

Education

Associate degree in Computer Science / Information Technology

Tools

CompTIA A+

Network+

Job description

Spectraforce Technologies in Florence, SC seeks a Workstation Support Analyst for a 12-month onsite assignment. C2 eligibility is required and onsite interviews are required.

The role emphasizes configuring, installing, and maintaining desktop software and hardware, plus end-user support and guidance. Responsibilities include monitoring dispatch tickets, ensuring security configurations, backing up user data, and maintaining licenses while delivering training to users in a fast-paced,