Workstation Support/Field Support/PC Tech / Desktop Admin

CEI; North Charleston (SC); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision

Job summary

CEI in Charleston, SC is hiring a Back Desktop Support Technician to deliver on-site support for desktops, laptops, tablets, and printers. The role involves imaging, VPN setup with token authentication, and seamless user assistance. A strong customer service approach is essential for interacting with diverse clients.

Candidates should have 3+ years of relevant experience, Windows 11 proficiency, and experience with Office 365 apps. On-call rotation is required for this contract position.

Qualifications

• Experience as a Desktop Technician/Administrator.
• Ability to troubleshoot imaging issues on standard devices.
• Experience configuring VPN with token identification.
• Proficiency in Windows 11 and Office 365 suite (Outlook/Teams/OneDrive).
• Excellent customer service and client interaction skills.
• On-call rotation and 3+ years of relevant experience.

Responsibilities

• Supports connectivity requirements including Ethernet and TCP/IP.
• Wisely prioritizes tasks and collaborates with the team.
• Configures client workstations for VPN access with secure tokens.
• Supports all company software, OS, workstations, and printers.
• Installs image systems with appropriate OS for client needs.
• Installs and configures core applications after base image deployment.

Skills

Desktop Technician

Imaging issues

VPN with token

Windows 11

Office 365

Outlook

Teams

OneDrive

Networking TCP/IP

Customer service

Education

High School Diploma

Job description

Back Desktop Support Technician

Managed Services and Support North Charleston , South Carolina Contract On-Site Sep 9, 2026

Desktop Technician

Location:

Charleston, SC

Contract:

W2 only – 12 months with possible extension

Pay:

$27 /hour + optional medical, dental, vision, 401(k) match

Overview

Candidates should have a good understanding and knowledge of installing software and setting up hardware. Proficiency in Windows 11/Office365 products/Outlook/Teams/One Drive is required. The role involves troubleshooting and resolving imaging issues for standard PCs/laptops, tough books, tablets, etc., supporting cell phones and iPads, and supporting printers/plotters. Excellent customer service skills and the ability to interface with a wide variety of clients are essential. This position requires on-call rotation and a minimum of 3+ years of relevant experience.

Key Responsibilities

• Supports various connectivity requirements including, but not limited to, Ethernet and TCP/IP
• Manages workload by wisely prioritizing his or her tasks often and adjusting to the situation at hand. Willingly cooperates and works collaboratively with a team.
• Configure and test client workstations to utilize VPN access using secure token identification.
• Increase productivity and minimize downtime by supporting all company software, operating systems, workstations, charting/drawing, and network connectivity.
• Install image systems with appropriate OS for client needs
• Install and configure core applications once base OS image has been deployed

Required Skills

• MUST have experience as a Desktop Technician/Administrator
• MUST be able to troubleshoot and resolve any imaging issues for standard PCs/laptops, tough books, tablets, etc.
• MUST have prior experience configuring and testing client workstations to utilize VPN access using secure token identification
• MUST have proficiency in Windows 11/Office365 products/Outlook/Teams/One Drive

Required Education

• Minimum of High School Diploma or Equivalency (Required)

Preferred Skills

• Preference for candidates who have worked as a LAN administrator in a regulated industry