Desktop Technician

Pyramid Consulting, Inc; Cayce (SC); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid sick leave

Job summary

A leading technology consultancy is seeking a Desktop Technician for a contract opportunity in Cayce, SC. This role requires expertise in Windows 11 and Office365, along with strong troubleshooting skills. Key responsibilities include installing software, resolving imaging issues, and providing excellent customer service. The position offers a pay range of $25-$27 per hour and includes benefits such as health insurance and 401(k). Immediate hiring is underway, and interested candidates are encouraged to apply online.

Qualifications

• Must have experience as a Desktop Technician/Administrator.
• Must be proficient in Windows 11/Office365 products/Outlook/Teams/One Drive.
• Ability to troubleshoot and resolve imaging issues for various devices.

Responsibilities

• Understand and install software, set up hardware, and troubleshoot computer issues.
• Handle imaging requests efficiently using SCCM.
• Configure and test workstations for VPN access using secure token identification.

Skills

Windows

Troubleshooting

Imaging

Customer service

Problem-solving

Communication

Job description

Immediate need for a talented Desktop Technician. This is a 06+months contract opportunity with long‑term potential and is located in Cayce, SC (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-09092

Pay Range: $25 - $27/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Candidates should have a good understanding and knowledge of installing software and setting up hardware.
• Proficiency in Windows 11/Office365 products/Outlook/Teams/One Drive.
• Proficiency in diagnosing and troubleshooting computer issues. Should have proficiency with imaging via SCCM and be able to handle large volumes of imaging requests.
• Must be able to troubleshoot and resolve any imaging issues for standard PC’s/laptops, tough books, tablets, etc.

Key Requirements and Technology Experience:

• Must have skills: Windows, Troubleshooting, Imaging
• MUST have experience as a Desktop Technician/Administrator
• MUST be able to troubleshoot and resolve any imaging issues for standard PC’s/laptops, tough books, tablets, etc.
• MUST have prior experience configuring and testing client workstations to utilize VPN access using secure token identification.
• MUST have proficiency in Windows 11/Office365 products/Outlook/Teams/One Drive.
• Experience supporting cell phones and Ipads desired.
• Experience supporting HP and OCE printers/plotters desired.
• Ability to interface with wide variety of clients and must have excellent customer service skills.
• Previous Helpline or customer service experience required
• Excellent problem-solving and critical thinking skills required.
• Must have strong listening skills and be able to respond to multiple customer requests or demands.
• Manages workload by wisely prioritizing his or her tasks often and adjusting to the situation at hand.
• Willingly cooperates and works collaboratively with a team.
• Configure and test client workstations to utilize VPN access using secure token identification.
• Increase productivity and minimize downtime by supporting all company software, operating systems, workstations, charting/drawing, and network connectivity.
• Install image systems with appropriate OS for client needs.
• Install and configure core applications once base OS image has been deploy.
• Establish Internet accessibility, TCP/IP addresses, and internal and external e-mail accounts.
• Support various connectivity requirements including, but not limit to, Ethernet and TCP/IP.

Our client is a leading Energy Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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