LAN Administrator

PTR Global; North Charleston (SC); On-site; USD 52,000 - 76,000; Full time

Job summary

PTR Global is seeking a LAN Administrator to deliver field support and desktop administration in North Charleston, SC. The contract position spans 12+ months and focuses on imaging, configuration, and troubleshooting of client workstations.

You will work with Windows 11, Office 365, VPN access, SCCM imaging, and hardware/software installations while delivering strong customer service and timely issue resolution in a fast-paced environment.

Qualifications

• 3+ years of experience as a Desktop Technician/Administrator
• Proficiency with Windows 11 and Office365 apps (Outlook/Teams/OneDrive)
• Imaging via SCCM experience and handling imaging requests
• Strong customer service and urgency in issue resolution
• Problem solving and client interaction skills
• High School Diploma or equivalent required
• Preference for LAN admin experience in regulated industry

Responsibilities

• Troubleshoot and resolve imaging issues for PCs and devices
• Configure VPN access on client workstations
• Install and configure software and hardware including core apps and OS
• Diagnose computer issues and imaging via SCCM
• Support cell phones, printers, and peripherals
• Establish internet access, TCP/IP, and email accounts
• Support various connectivity needs including Ethernet
• Provide excellent customer service and effective communication
• Prioritize workload and collaborate with team

Skills

Windows 11

Office 365 suite

VPN setup

SCCM imaging

Customer service

TCP/IP

Hardware troubleshooting

Desktop support

Education

High School Diploma

LAN admin experience in regulated industry

Tools

SCCM

Job description

Position: LAN Administrator (Field Support/PC Tech / Desktop Admin)

Location: North Charleston, South Carolina

Duration: 12+ Months Contract

Job ID: 179595

Job Overview

The LAN Administrator will be responsible for providing workstation and field support, including troubleshooting, imaging, and configuring client workstations. This role requires proficiency in Windows 11, Office365 products, and VPN access configuration. The candidate will also support hardware and software installations, diagnose computer issues, and ensure seamless connectivity for clients. Strong customer service skills and a sense of urgency in addressing issues are essential.

Responsibilities

• Troubleshoot and resolve imaging issues for PCs, laptops, tough books, tablets, etc.
• Configure and test client workstations for VPN access using secure token identification.
• Install and configure software and hardware, including core applications and operating systems.
• Diagnose and troubleshoot computer issues, including imaging via SCCM.
• Support cell phones, iPads, HP and OCE printers/plotters.
• Establish Internet accessibility, TCP/IP addresses, and email accounts.
• Support various connectivity requirements, including Ethernet and TCP/IP.
• Provide excellent customer service and communicate effectively with clients.
• Manage workload by prioritizing tasks and collaborating with the team.

Qualifications

• Minimum of 3+ years of experience as a Desktop Technician/Administrator.
• Proficiency in Windows 11, Office365 products, Outlook, Teams, and OneDrive.
• Experience with imaging via SCCM and handling large volumes of imaging requests.
• Strong customer service skills and ability to address client issues with urgency.
• Excellent problem-solving and critical thinking skills.
• Ability to interface with a wide variety of clients and respond to multiple customer requests.
• Minimum of High School Diploma or Equivalency (Required).
• Preference for candidates with experience as a LAN administrator in a regulated industry.

About PTR Global

PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $XXX - $XXX

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.