Workshop Store Manager - Experience-First Leadership

Build-A-Bear Workshop; Sarasota (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Build-A-Bear Workshop in Sarasota, Florida is seeking a Chief Workshop Manager to lead a high‑performing, guest‑focused team and drive financial results while upholding brand standards. You will coach AWMs, SLs, Bear Builders and manage scheduling, payroll, and staffing decisions with the Assistant Workshop Manager.

You will enforce store policies, maintain visual merchandising, oversee inventory, and collaborate with District/Territory leadership to ensure an exceptional guest experience and

Qualifications

• Minimum 2 years of management experience in a customer-centric business.
• High school diploma or GED required.
• Experience using store technology solutions (POS, scheduling, HRIS, time and attendance).

Responsibilities

• Drive sales and team performance while coaching staff to deliver a great guest experience.
• Create weekly schedules and assign daily tasks with the AWM.
• Hire and promote staff with input from the AWM.
• Lead shifts, enforce policies, and escalate violations to DM/HR.
• Oversee merchandising and store layout to brand standards.
• Manage inventory, receiving, and counts.
• Develop a high-performing team with the AWM.

Skills

Leadership

Guest experience

Coaching

Team management

Scheduling

Payroll management

Brand standards

Education

High school diploma or GED

Associate’s degree or higher in business/management

Tools

POS

Scheduling software

HRIS

Time & attendance

Job description

Build-A-Bear Workshop in Sarasota, Florida is seeking a Chief Workshop Manager to lead a high‑performing, guest‑focused team and drive financial results while upholding brand standards. You will coach AWMs, SLs, Bear Builders and manage scheduling, payroll, and staffing decisions with the Assistant Workshop Manager.

You will enforce store policies, maintain visual merchandising, oversee inventory, and collaborate with District/Territory leadership to ensure an exceptional guest experience and