Workplace Service Coordinator

TechDigital Group; McLean (VA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Workplace Services Coordinator to ensure the smooth operation of office facilities. This role involves managing day-to-day requests, coordinating with vendors, and facilitating large meetings and events. The ideal candidate will excel in customer service and time management, ensuring a positive environment for all employees. If you thrive in a fast-paced setting and have a knack for problem-solving, this is the opportunity for you to contribute to creating a great workplace experience.

Qualifications

• Erfahrung im Kundenservice und Zeitmanagement ist erforderlich.
• Erfahrung mit Ticketmanagement ist ein Muss.

Responsibilities

• Verwaltung der täglichen Facility-Anfragen und Operationen.
• Sicherstellen, dass Probleme schnell identifiziert und behoben werden.

Skills

Customer Service

Time Management

Ticket Management

Tools

Salesforce

Job description

The Workplace Services Coordinator will report to the Workplace Services Supervisor and will be responsible for the day-to-day facilities requests and operations for the building's office space. The Coordinator will also work directly with the other Workplace Services Coordinators on their team.

Responsibilities:

1. General upkeep of the facilities
2. Assist with all facilities vendors, and coordinate access when needed
3. Manage the setup of large meetings and events
4. Ensure that facilities problems are identified and addressed quickly; work with, and ensure that building management is delivering quality services; deliver on all internal customer demands
5. Facilitate daily deliverables for internal SFDC employee requests, including furniture (tables, chairs, filing cabinets) replacements/needs, and building requests (Temperature adjustments-HVAC, lighting, etc.)
6. Manage and administer ticket submittals for Workplace Services
7. Assist with all furniture deliveries and installs for office
8. Assist with bulk packages when needed (moving to another location)
9. Assist with overseeing snack vendor to ensure pantries are being stocked correctly
10. Assist with overseeing day porter service for the office space
11. Assist with office moves
12. Assist local team as needed

This position is fast-paced and requires a high level of customer service. Time management skills and experience with ticket management are a must. Help make Salesforce a great place to work!