Workplace Experience Supervisor | Full Benefits & Growth

CBRE; Lebanon (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

generous PTO

more

Job summary

CBRE is seeking a Workplace Experience Supervisor to lead a team delivering hospitality-focused services to employees and clients. The role ensures world-class customer service within a designated building and partners with vendors on cost efficiency.

The ideal candidate has 2+ years in front desk or hospitality, with a Bachelor’s preferred. Strong organizational and communication skills, flexible schedules, and proficiency in MS Office are required.

Qualifications

• Candidates with a Bachelor's degree are preferred; a combination of experience and education will be considered.
• Minimum 2 years in front desk, concierge, customer service, or hospitality.
• Open and flexible work schedules and strong communication are required.

Responsibilities

• Supervise the team’s daily activities, set work schedules, and train staff.
• Maintain cost records and review invoices for the workplace team.
• Address customer requests and resolve complaints about experience services.
• Approve client materials and ensure alignment with brand guidelines.
• Develop vendor partnerships and support cost-saving negotiations.
• Deliver a world-class orientation for new employees and reinforce safety standards.

Skills

Front desk experience

Customer service

Hospitality

Microsoft Office

Organizational skills

Communication skills

Walking/physical stamina

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

CBRE is seeking a Workplace Experience Supervisor to lead a team delivering hospitality-focused services to employees and clients. The role ensures world-class customer service within a designated building and partners with vendors on cost efficiency.

The ideal candidate has 2+ years in front desk or hospitality, with a Bachelor’s preferred. Strong organizational and communication skills, flexible schedules, and proficiency in MS Office are required.