Workplace Experience Receptnst

CBRE Group, Inc.; Montclair (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

CBRE Group, Inc. in Montclair, NJ is seeking a Workplace Experience Receptionist to deliver a welcoming and professional hospitality experience for building occupants and visitors.

You will manage the reception desk, answer calls, handle visitor registrations, coordinate meeting room bookings, and support internal and external events, ensuring the space is well-presented and operations run smoothly.

Responsibilities

• Serve as the first point of contact, greeting visitors and providing a welcoming workplace experience.
• Manage the reception desk including answering calls, directing inquiries, and managing visitor registration.
• Coordinate meeting room bookings and provide support for internal and external events.
• Maintain the reception area and common spaces to a high standard of presentation.
• Process deliveries, manage incoming mail, and coordinate messenger services.
• Provide administrative support to the workplace experience team.
• Follows basic work routines and standards in application of work
• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion
• Impact through clearly defined duties, and methods and tasks are described in detail
• Uses communication skills to exchange straightforward information
• No formal supervisory responsibilities.
• Focuses on individual work within clearly defined procedures and practices.
• Communication skills to exchange straightforward information.
• Ability to follow basic work routines and standards in the application of work.

Job description

About the Role:

As a CBRE Workplace Experience Receptionist, you will deliver exceptional workplace experience and hospitality services to building occupants.

This job is part of the Workplace Experience function. They are responsible for creating and maintaining exceptional workplace environments and hospitality services for clients.

What You’ll Do:

• Serve as the first point of contact, greeting visitors and providing a welcoming workplace experience.
• Manage the reception desk including answering calls, directing inquiries, and managing visitor registration.
• Coordinate meeting room bookings and provide support for internal and external events.
• Maintain the reception area and common spaces to a high standard of presentation.
• Process deliveries, manage incoming mail, and coordinate messenger services.
• Provide administrative support to the workplace experience team.
• Follows basic work routines and standards in application of work
• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion
• Impact through clearly defined duties, and methods and tasks are described in detail
• Uses communication skills to exchange straightforward information
• No formal supervisory responsibilities.
• Focuses on individual work within clearly defined procedures and practices.
• Communication skills to exchange straightforward information.
• Ability to follow basic work routines and standards in the application of work.