Workplace Experience Receptnst (299963)

CBRE HV; Mahwah (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

CBRE is seeking a Workplace Experience Receptionist in Mahwah, NJ to deliver welcoming, professional visitor experiences and support the building occupants. You will manage the reception area, handle calls, registrations, deliveries, and assist with events while upholding CBRE standards.

The role emphasizes routine work, clear communication, and adherence to established procedures, with opportunities to collaborate across the Workplace Experience team.

Qualifications

• High School Diploma or GED required or equivalent
• Strong communication and interpersonal skills
• Good organizational skills and attention to detail
• Proficient with Microsoft Word, Excel, Outlook
• Ability to follow basic work routines and established standards

Responsibilities

• Greet visitors and serve as the first point of contact
• Manage the reception desk, answer calls, and direct inquiries
• Coordinate meeting room bookings and support events
• Maintain a clean, professional reception area and common spaces
• Process deliveries and incoming mail; coordinate courier services
• Provide administrative support to the Workplace Experience team
• Follow established procedures and standard operating guidelines

Skills

Communication skills

Organizational skills

Math skills

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

As a CBRE Workplace Experience Receptionist, you will deliver exceptional workplace experience and hospitality services to building occupants.

This job is part of the Workplace Experience function. They are responsible for creating and maintaining exceptional workplace environments and hospitality services for clients.

What You’ll Do:

• Serve as the first point of contact, greeting visitors and providing a welcoming workplace experience.
• Manage the reception desk including answering calls, directing inquiries, and managing visitor registration.
• Coordinate meeting room bookings and provide support for internal and external events.
• Maintain the reception area and common spaces to a high standard of presentation.
• Process deliveries, manage incoming mail, and coordinate messenger services.
• Provide administrative support to the workplace experience team.
• Follows basic work routines and standards in application of work
• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion
• Impact through clearly defined duties, and methods and tasks are described in detail
• Uses communication skills to exchange straightforward information
• No formal supervisory responsibilities.
• Focuses on individual work within clearly defined procedures and practices.
• Communication skills to exchange straightforward information.
• Ability to follow basic work routines and standards in the application of work

Qualifications

What You’ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Additional Information

If you require any adjustments or support in connection with your application or the recruitment process, please contact [e-mail] . We are committed to ensuring that all candidates can participate fully in the process.