Workplace Experience Coordinator

CBRE Group, Inc.; Dallas (TX); On-site; USD 40,000 - 64,000; Full time

Job summary

CBRE Group, Inc. seeks a Workplace Experience Coordinator in Dallas, TX to deliver premier customer service to employees and guests in a designated building.

You will manage front-desk activities, security pass issuance, calls, and on-site events, coordinating mail, supplies, and onboarding while upholding safety procedures. The role involves coordinating with vendors and maintaining smooth workplace operations, with a focus on hospitality, event support, and facility services in an on-site

Responsibilities

• Serve as the first point of contact for employees and guests entering the facility.
• Issue visitor and parking passes and follow security protocols.
• Answer incoming calls professionally and create presentations as needed.
• Arrange and confirm recreational, dining, and business activities.
• Manage janitorial or maintenance work orders.
• Coordinate workplace services, including mail, office supplies, and onboarding.
• Respond to employee and guest inquiries or concerns.
• Coordinate and support on-site events.
• Follow building security and emergency procedures.
• Coordinate with workplace vendors.

Skills

Customer service

Facilities coordination

Job description

About the Role:

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

What You’ll Do:

• Serve as the first point of contact for employees and guests entering the facility.
• Issue visitor and parking passes and follow security protocols.
• Answer incoming calls professionally and create presentations as needed.
• Arrange and confirm recreational, dining, and business activities.
• Manage janitorial or maintenance work orders.
• Coordinate workplace services, including mail, office supplies, and onboarding.
• Respond to employee and guest inquiries or concerns.
• Coordinate and support on-site events.
• Follow building security and emergency procedures.
• Coordinate with workplace vendors.