Workplace Experience Receptionist

CBRE Group, Inc.; Atlanta (GA); Hybrid; USD 30,000 - 38,000; Full time

Job summary

CBRE Group, Inc. seeks a Workplace Experience Receptionist to deliver hospitality and first-class service to building occupants. You will manage the reception, greet visitors, and support meeting-room bookings and events with professionalism.

Responsibilities include handling calls and mail, maintaining an organized reception area, and providing admin support to the Workplace Experience team. This role emphasizes adherence to defined procedures and clear communication in a collaborative

Responsibilities

• Greet visitors and provide a welcoming workplace experience.
• Manage the reception desk: answer calls, direct inquiries, and register visitors.
• Coordinate meeting room bookings and support internal/external events.
• Maintain the reception area and common spaces to a high standard of presentation.
• Process deliveries, incoming mail, and coordinate messenger services.
• Provide administrative support to the workplace experience team.
• Follow established work routines and standards in application of work.
• Use existing procedures to solve straightforward problems; limited discretion.
• Communicate to exchange straightforward information.

Job description

About the Role:

As a CBRE Workplace Experience Receptionist, you will deliver exceptional workplace experience and hospitality services to building occupants.

This job is part of the Workplace Experience function. They are responsible for creating and maintaining exceptional workplace environments and hospitality services for clients.

What You’ll Do:

• Serve as the first point of contact, greeting visitors and providing a welcoming workplace experience.
• Manage the reception desk including answering calls, directing inquiries, and managing visitor registration.
• Coordinate meeting room bookings and provide support for internal and external events.
• Maintain the reception area and common spaces to a high standard of presentation.
• Process deliveries, manage incoming mail, and coordinate messenger services.
• Provide administrative support to the workplace experience team.
• Follows basic work routines and standards in application of work
• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion
• Impact through clearly defined duties, and methods and tasks are described in detail
• Uses communication skills to exchange straightforward information
• No formal supervisory responsibilities.
• Focuses on individual work within clearly defined procedures and practices.
• Communication skills to exchange straightforward information.
• Ability to follow basic work routines and standards in the application of work.