Workplace Experience Receptionist

CBRE Group, Inc.; Dallas (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

CBRE Group, Inc. in Dallas is seeking a receptionist to provide administrative support for a department or office. You will greet visitors, answer calls, and assist with meeting room setup and general clerical tasks.

This role is part of the Workplace Experience function, delivering world-class customer service to clients and visitors of the building. The position involves following established procedures and contributing to smooth daily operations.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival; issue visitor passes and parking validations; follow security protocols.
• Schedule and prepare meeting and conference rooms, including room setup, catering orders, and securing technical equipment.
• Perform general clerical duties such as distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight; arrange messenger service and hospitality services for guests.
• Follow existing procedures to solve straightforward problems under close supervision.
• Deliver output by following defined procedures and processes under tight guidance.

Job description

About the Role:

As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks as described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.