Workplace Experience Lead

Jones Lang LaSalle Incorporated; New York (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) in New York seeks a Workplace Coordinator to manage daily facilities operations, service requests, space changes, and asset management. You will act as a frontline workplace ambassador, coordinating with vendors and internal teams to ensure a smooth, productive environment.

The role emphasizes strong organizational skills, service orientation, and adaptability in a fast-paced corporate setting.

Qualifications

• HS diploma or GED.
• 2+ years of experience in facilities coordination, office management, or a similar role.
• Strong customer service orientation with excellent interpersonal skills.
• Experience with service request management and problem resolution.
• Knowledge of facility operations and workplace services, with proficiency in workplace management systems and MS Office applications.
• Strong organizational skills with the ability to prioritize multiple tasks and adapt to changing priorities.
• Excellent communication skills, with experience coordinating service providers or vendors and managing inventory or space coordination.

Responsibilities

• Coordinate daily workplace operations, including cleaning, maintenance, and service delivery.
• Process and manage workplace service requests through the service management system, serving as the primary point of contact for facilities-related inquiries.
• Coordinate space changes, including moves, adds, and changes to workstations.
• Manage inventory and ordering of office supplies, furniture, and workplace essentials, maintaining accurate asset records.
• Coordinate with vendors and service providers to ensure effective, consistent service delivery.
• Conduct regular facility inspections and quality assurance checks, and coordinate meeting room setups and special event arrangements.
• Support visitor management, employee onboarding, emergency response procedures, and workplace improvement or sustainability initiatives.

Skills

Facilities coordination

Customer service

Interpersonal skills

Service request management

Vendor coordination

MS Office

Organization

Communication

Education

Associate's or Bachelor's degree in Facilities Management/Business Administration

Tools

Workplace management systems

Job description

Jones Lang LaSalle Incorporated (JLL) in New York seeks a Workplace Coordinator to manage daily facilities operations, service requests, space changes, and asset management. You will act as a frontline workplace ambassador, coordinating with vendors and internal teams to ensure a smooth, productive environment.

The role emphasizes strong organizational skills, service orientation, and adaptability in a fast-paced corporate setting.