Workplace Experience & Guest Services Lead

TD; Southfield (MI); On-site; USD 31,000 - 40,000; Full time

Job summary

TD is seeking an Office Services/Facilities Assistant in Southfield, MI to enhance the workplace experience by maintaining cafés, meeting spaces, and guest areas. You will manage supplies, coordinate events, and support colleagues with real-time assistance and issues that arise.

The role emphasizes hospitality, teamwork, and strong communication in a fast-paced office environment. 0-2 years of related experience is expected, with a preferred Associate’s or Bachelor’s degree and proficiency in

Qualifications

• Experience in office administration, hospitality, or workplace services preferred.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint).

Responsibilities

• Maintain cafés, coffee stations, inclusive spaces, and meeting rooms to be guest-ready.
• Manage inventory and replenish workplace supplies.
• Coordinate events, room setups, catering, and staff support.
• Submit and track facilities and technology service requests.
• Assist with safety duties such as Fire Warden or First Aid Representative as needed.

Skills

Hospitality mindset

Customer service

Verbal communication

Time management

Education

Associate’s or Bachelor’s degree preferred

Tools

Microsoft Office

Job description

TD is seeking an Office Services/Facilities Assistant in Southfield, MI to enhance the workplace experience by maintaining cafés, meeting spaces, and guest areas. You will manage supplies, coordinate events, and support colleagues with real-time assistance and issues that arise.

The role emphasizes hospitality, teamwork, and strong communication in a fast-paced office environment. 0-2 years of related experience is expected, with a preferred Associate’s or Bachelor’s degree and proficiency in