Workplace Experience Specialist

TD; Mount Laurel Township (NJ); On-site; USD 30,000 - 44,000; Full time

Job summary

TD is seeking a dedicated Office Services Associate to enhance the Mount Laurel workspace. The role focuses on hospitality, colleague support, space readiness, and event coordination to keep shared spaces welcoming and functional.

Responsibilities include maintaining cafés, managing supplies, coordinating room setups and catering, and supporting safety duties as needed. 0-2 years' related experience is typical for this entry to mid-level position.

Qualifications

• Must have strong organizational and time-management skills.
• Customer service and hospitality-oriented mindset with adaptability.
• Effective verbal communication and interpersonal skills.

Responsibilities

• Maintains cafés, coffee stations, inclusive spaces, and meeting rooms to ensure they are organized, operational, and guest-ready.
• Manages inventory and replenishment of workplace supplies and amenities.
• Conducts regular workplace walkthroughs, identifies issues, and coordinates cleaning, maintenance, and repair activities.
• Provides real-time workplace assistance, guidance, and problem resolution for colleagues and visitors.
• Supports workplace programming, enterprise events, and colleague engagement activities, including room setup, catering coordination, and event execution.
• Performs furniture movement and room reconfigurations to support business and event requirements.
• Submits, tracks, and coordinates facilities and technology service requests.
• May support additional workplace safety responsibilities such as Fire Warden or First Aid Representative

Skills

Organizational skills

Customer service mindset

Hospitality mindset

Communication skills

Time-management

Education

Associate’s degree or Bachelor’s degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Job description

TD is seeking a dedicated Office Services Associate to enhance the Mount Laurel workspace. The role focuses on hospitality, colleague support, space readiness, and event coordination to keep shared spaces welcoming and functional.

Responsibilities include maintaining cafés, managing supplies, coordinating room setups and catering, and supporting safety duties as needed. 0-2 years' related experience is typical for this entry to mid-level position.