Workplace Experience Concierge & Office Ops Pro

RSM US LLP; Tampa (FL); On-site; USD 46,000 - 74,000; Full time

Job summary

RSM US LLP is seeking a Workplace Experience Support Specialist to manage daily operations at our Tampa location. You will handle visitor management, safety, hospitality experiences, reception duties, and facilities coordination in line with firm policies.

Under minimal supervision, you will coordinate with building management, manage inventories and invoices, support onboarding, and ensure a professional and welcoming environment for colleagues and clients.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 1–3 years of related experience recommended.
• Strong communication, organization, and time-management skills.

Responsibilities

• Coordinate with building management on security, safety, and maintenance issues.
• Perform daily location walkthroughs and verify invoices for accuracy.
• Maintain supplies and vendor relationships to stay within budget.
• Assist with onboarding and exit processes, badges, and equipment retrieval.
• Provide meeting and event support including catering and AV setup.

Skills

Visitor management

Hospitality

Microsoft Office

Communication

Time management

Attention to detail

People skills

Education

High school diploma or GED

Associate degree or 2 years experience

Tools

ServiceNow

Office equipment

Job description

RSM US LLP is seeking a Workplace Experience Support Specialist to manage daily operations at our Tampa location. You will handle visitor management, safety, hospitality experiences, reception duties, and facilities coordination in line with firm policies.

Under minimal supervision, you will coordinate with building management, manage inventories and invoices, support onboarding, and ensure a professional and welcoming environment for colleagues and clients.