Office Experience Concierge & Facilities Specialist

RSM US LLP; Hartford (CT); On-site; USD 54,000 - 87,000; Full time

Benefits offered by this job

Competitive benefits

Flexible schedule

Job summary

RSM US LLP in Hartford, CT is seeking a Workplace Experience Support Specialist to manage daily office operations, reception, safety, and facilities coordination. You will work with the ESS team to maintain a safe, well-maintained workspace and support internal and external clients with hospitality and services.

The role requires 0–3 years of related experience, high school diploma or GED, and the ability to work five days in-office.

Qualifications

• High school diploma or GED.
• Associate degree or 2 years of experience preferred.
• Ability to communicate effectively with a diverse audience.
• Excellent organization, time management, and attention to detail.
• Prior experience in a professional office environment preferred.

Responsibilities

• Coordinate with building management to maintain security, safety, and sustainability.
• Reconcile monthly parking and landlord services billing.
• Perform daily location walk-throughs and address maintenance issues.
• Manage office supplies, equipment, and vendor relationships.
• Support new hires and onboarding with office needs.
• Monitor ServiceNow requests and fulfill them promptly.
• Provide mail services, printing, and document handling.

Skills

Customer service

Facilities mgmt

Office operations

ServiceNow

Education

High school diploma or GED

Associates degree or 2 years experience

Tools

ServiceNow

Job description

RSM US LLP in Hartford, CT is seeking a Workplace Experience Support Specialist to manage daily office operations, reception, safety, and facilities coordination. You will work with the ESS team to maintain a safe, well-maintained workspace and support internal and external clients with hospitality and services.

The role requires 0–3 years of related experience, high school diploma or GED, and the ability to work five days in-office.