Workplace Experience Concierge

CBRE, Inc.; Santa Clara (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

CBRE, Inc. is seeking an Experience Coordinator to shape how the workplace feels for everyone who walks through the door. You will own the front-of-house and greet visitors, manage mail and supplies, and coordinate events to ensure smooth daily operations at a high-volume site.

You will be pivotal in fostering a welcoming, secure, and well-maintained environment, working with employees and vendors to keep operations running efficiently and guests satisfied every day.

Responsibilities

• Greet everyone entering the facility, issue visitor and parking passes, and apply security protocols so guests feel welcome and the site stays secure.
• Answer the telephone professionally and make a memorable first impression.
• Acknowledge inquiries and complaints from employees, guests, and co-workers, and provide professional solutions.
• Manage janitorial and maintenance work orders through to completion so employees are not working around problems in the space.
• Coordinate mail services, office supply ordering, and employee onboarding so new joiners have what they need on their first day.
• Coordinate with vendors supplying services and goods to the workplace to maintain agreed service levels.
• Organize and manage on-site events, including space reservations, setup and teardown, and supply delivery, so hosts can focus on their attendees.
• Arrange and confirm recreational, dining and business activities on behalf of the requestor.

Job description

CBRE, Inc. is seeking an Experience Coordinator to shape how the workplace feels for everyone who walks through the door. You will own the front-of-house and greet visitors, manage mail and supplies, and coordinate events to ensure smooth daily operations at a high-volume site.

You will be pivotal in fostering a welcoming, secure, and well-maintained environment, working with employees and vendors to keep operations running efficiently and guests satisfied every day.