Workplace Experience Concierge & Events

CBRE Group, Inc.; Chicago (IL); On-site; USD 36,000 - 56,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to deliver world-class service to employees and guests at a designated building in Chicago. You will greet visitors, manage passes, respond to inquiries, and coordinate events and workplace services to ensure smooth daily operations.

The role emphasizes professional communication, strong organizational skills, and the ability to work with vendors and security protocols in a dynamic corporate environment.

Qualifications

• High school diploma or GED required.
• Ability to follow basic work routines and standards.
• Strong communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Applicants must be authorized to work in the United States without visa sponsorship.

Responsibilities

• First point of contact for visitors entering the facility; greet guests and issue passes while following security procedures.
• Answer phones professionally and assist with presentations or group speaking needs.
• Coordinate recreational, dining, and business activities as requested.
• Manage janitorial or maintenance work orders; coordinate mail, office supplies, and onboarding.
• Address inquiries or complaints with professional, service-driven solutions.
• Organize and manage on-site events, including venue setup, teardown, and supply delivery.
• Follow property-specific security and emergency procedures and notify relevant parties for safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain information clearly within the team and follow manager directions.
• Apply established procedures to solve straightforward problems with limited discretion.

Skills

Microsoft Office

Communication skills

Organizational skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to deliver world-class service to employees and guests at a designated building in Chicago. You will greet visitors, manage passes, respond to inquiries, and coordinate events and workplace services to ensure smooth daily operations.

The role emphasizes professional communication, strong organizational skills, and the ability to work with vendors and security protocols in a dynamic corporate environment.