Workplace Experience & Benefits Manager

Sweetie Boy Transportation; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Sweetie Boy Transportation is seeking a Workplace Experience Manager to oversee the employee journey, drive operational excellence, and coordinate cross‑functional teams in a fast‑paced environment in Richmond, VA. You will lead initiatives, manage vendor relationships, supervise staff, and ensure confidential handling of sensitive information while delivering exceptional service to employees and leaders.

This role requires strong administrative, financial, and interpersonal skills, and a

Qualifications

• Experience in event planning, office management, or administrative roles with supervisory responsibilities.
• Strong organizational and communication skills with professional phone etiquette.
• Ability to handle confidential information discreetly and professionally.
• Background as Benefits Administrator is required.

Responsibilities

• Lead and supervise event planning initiatives, ensuring seamless execution from inception to completion
• Manage scheduling and calendar coordination for internal teams
• Handle human resources functions such as team management, training & development, and performance evaluations
• Maintain confidentiality of sensitive information related to clients and company operations
• Utilize Microsoft Office Suite and spreadsheets for reporting, data analysis, and documentation
• Ensure compliance with organizational policies and industry standards in all activities
• Facilitate training sessions to enhance team skills in customer service, technical proficiency, and office procedures
• Serve as a Liason between our Insurance broker and employee
• Being a knowledgeable resource for our employees to deliver on the spot answers, understanding the sense of urgency to do so

Skills

Event planning

Office management

Supervisory responsibilities

Organizational skills

Communication skills

Microsoft Office Suite

Confidential information handling

Leadership in training

Customer service

HR practices

Benefits Administrator experience

Tools

Microsoft Office Suite

Excel

PowerPoint

Job description

Sweetie Boy Transportation is seeking a Workplace Experience Manager to oversee the employee journey, drive operational excellence, and coordinate cross‑functional teams in a fast‑paced environment in Richmond, VA. You will lead initiatives, manage vendor relationships, supervise staff, and ensure confidential handling of sensitive information while delivering exceptional service to employees and leaders.

This role requires strong administrative, financial, and interpersonal skills, and a