Workplace Experience Leader | Benefits & Events

Sweetie Boy Delivers; Richmond (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

Sweetie Boy Delivers is seeking a Workplace Experience Manager to oversee employee experience and operational excellence. The role requires coordinating multiple projects, managing vendor relationships, and leading a team to deliver exceptional service. A background in Benefits Administration and HR practices is essential.

The successful candidate will be highly organized, proactive, and capable of maintaining high standards across departments while fostering positive client experiences.

Qualifications

• Experience in event planning, office management, or administrative roles with supervisory responsibilities.
• Strong organizational skills with ability to manage multiple projects.
• Excellent communication, both verbal and written, with professional phone etiquette.
• Proficiency in Microsoft Office and spreadsheets.
• Ability to handle confidential information discreetly and professionally.
• Demonstrated leadership in team management and training.

Responsibilities

• Lead and supervise event planning initiatives from inception to completion.
• Manage scheduling and calendar coordination for internal teams.
• Handle HR functions such as team management, training and development, and performance evaluations.
• Maintain confidentiality of sensitive information related to clients and operations.
• Utilize Microsoft Office and spreadsheets for reporting, data analysis, and documentation.
• Ensure compliance with policies and industry standards across activities.
• Facilitate training sessions to enhance team skills in customer service and office procedures.
• Serve as liaison between our Insurance broker and employees.

Skills

Event planning

Office management

Supervisory responsibilities

Organizational skills

Communication

Microsoft Office

Confidential information handling

Team leadership

Customer service

Human resources practices

Benefits Administrator

Medical office management (plus)

Tools

Microsoft Office Suite

Spreadsheets

Job description

Sweetie Boy Delivers is seeking a Workplace Experience Manager to oversee employee experience and operational excellence. The role requires coordinating multiple projects, managing vendor relationships, and leading a team to deliver exceptional service. A background in Benefits Administration and HR practices is essential.

The successful candidate will be highly organized, proactive, and capable of maintaining high standards across departments while fostering positive client experiences.