Working Warhawk - Front Desk Assistant, Learning Center & Instructional Support Lab

Auburn University at Montgomery; Montgomery (AL); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Auburn University in Montgomery is seeking a Front Desk Assistant for the campus tutoring centers. This student role requires evening availability after 5 PM and is open to current undergraduate students.

You will schedule in-person or virtual appointments, relay details to students and tutors, and help keep the workspace clean. Additional duties include stocking supplies and assisting the supervisor as needed.

Qualifications

• All candidates must be current undergraduate students.
• Evening work hours after 5 PM are required.
• Excellent customer service skills, strong organizational skills, and attention to detail are important qualifications.

Responsibilities

• Schedule in-person or virtual appointments with tutors.
• Communicate appointment details to students and tutors.
• Maintain cleanliness of the work environment and sanitize equipment.
• Inventory office supplies and deliver tutoring materials between centers.
• Perform other duties as requested by the supervisor.

Skills

Customer service

Organizational skills

Attention to detail

Education

Current undergraduate student

Job description

Overview

You are strongly encouraged to schedule an On-Campus Job Search Assistance appointment with the AUM Career Development Center before applying. Visit Handshake for available appointment dates/times.

This posting requires a resume to complete the application. The Career Development Center provides resume review service to students, please visit www.aum.edu/career/students to submit a resume document for review.

For full consideration, please upload your current or upcoming class schedule.

Responsibilities

The Front Desk Assistant is responsible for scheduling either in-person or virtual appointments with tutors. Tutoring requests will come in through online request forms, emails, phone calls, or in-person conversations with students. The Front Desk Assistant will make appointments and communicate the details of those appointments to both students and tutors. The Front Desk Assistant is responsible for maintaining the cleanliness of the physical work environment by periodically wiping down surfaces and equipment with sanitizing products. Additional responsibilities may include making an inventory of office supplies, delivering tutoring supplies between centers, and other duties as requested by the supervisor.

Qualifications

All candidates must be current, undergraduate students. This position requires evening work hours after 5 PM.

Minimum Knowledge, Skills, and Abilities

Excellent customer service skills, strong organizational skills, and attention to detail are all important qualifications for this job.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.