Working Warhawk - Front Desk Assistant, Learning Center & Instructional Support Lab

Auburn University Montgomery; Montgomery (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Auburn University Montgomery is seeking a Front Desk Assistant to support tutoring services on campus. You will schedule in-person or virtual tutoring appointments, relay details to students and tutors, and help maintain a clean, organized front desk area.

Ideal candidates are current undergraduates with strong customer service, highly organized, and attentive to detail. Evening availability after 5 PM is required to cover after-hours student requests.

Qualifications

• Must be a current undergraduate student.
• Evening work hours after 5 PM are required.
• Strong customer service skills and attention to detail are essential.
• Excellent organizational abilities and reliability are important.

Responsibilities

• Schedule in-person or virtual tutoring appointments.
• Communicate appointment details to students and tutors.
• Maintain cleanliness and order at the front desk area.
• Assist with inventory and delivery of tutoring supplies as needed.
• Perform additional duties as assigned by supervisor.

Skills

Customer service

Organization

Attention to detail

Communication

Education

Undergraduate student

Job description

Responsibilities

The Front Desk Assistant is responsible for scheduling either in-person or virtual appointments with tutors. Tutoring requests will come in through online request forms, emails, phone calls, or in-person conversations with students. The Front Desk Assistant will make appointments and communicate the details of those appointments to both students and tutors. The Front Desk Assistant is responsible for maintaining the cleanliness of the physical work environment by periodically wiping down surfaces and equipment with sanitizing products. Additional responsibilities may include making an inventory of office supplies, delivering tutoring supplies between centers, and other duties as requested by the supervisor.

Qualifications

All candidates must be current, undergraduate students. This position requires evening work hours after 5 PM.

Minimum Knowledge, Skills, and Abilities

Excellent customer service skills, strong organizational skills, and attention to detail are all important qualifications for this job.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.