Workforce Insights Manager (Remote) | Capacity Planning

Centene Corporation; South Dakota Park (SD); Hybrid; USD 88,000 - 158,000; Full time

Job summary

Centene Corporation seeks a Manager, Business Insights to lead workforce capacity planning and staffing forecast initiatives across markets and lines of business. This role translates complex data into staffing and financial recommendations, partnering with leaders to influence workforce decisions and ensure regulatory alignment.

The role collaborates with Analytics, Finance, Strategy, IT and operations, driving enterprise analytics projects.

Qualifications

• Bachelor’s degree in business, computer science, IT, healthcare administration, statistics, or related field required.
• 4+ years of experience in general business, analytics or IT; healthcare or consulting experience preferred.
• Experience in technology product ownership, development, deployment, and user adoption preferred.
• Working knowledge of analytical tools including PowerBI, Tableau, Alteryx, SAS or related tools preferred.
• Experience in organizational performance management, continuous improvement and customer feedback mechanisms, or change management preferred.
• Experience in communication and change management, learning and development, or human resources preferred.

Responsibilities

• Lead the planning and execution of enterprise-wide analytics projects and strategic initiatives, including workforce capacity planning and staffing forecast initiatives.
• Partner cross-functionally at all levels of the organization and communicate findings and insights to non-technical business partners.
• Engage with business leaders to understand market-specific business needs, evaluate staffing and capacity requirements, and align analytic capabilities with strategic objectives.
• Facilitate cross-team project collaboration between state-based health plans and business units.
• Research key business problems and proactively identify potential enterprise solutions.
• Provide product ownership support for deployment and adoption of analytic tools and technology.
• Support analytics organizational performance management by monitoring SLAs, customer satisfaction, staffing trends, and workforce capacity indicators.

Skills

Workforce capacity planning

Excel skills

Power BI

SQL

Analytical thinking

Education

Bachelor’s degree in related field

Tools

PowerBI

Tableau

Alteryx

SAS

Job description

Centene Corporation seeks a Manager, Business Insights to lead workforce capacity planning and staffing forecast initiatives across markets and lines of business. This role translates complex data into staffing and financial recommendations, partnering with leaders to influence workforce decisions and ensure regulatory alignment.

The role collaborates with Analytics, Finance, Strategy, IT and operations, driving enterprise analytics projects.