Workforce Insights & Capacity Manager

Centene Corporation; Pennsylvania; Hybrid; USD 88,000 - 158,000; Full time

Benefits offered by this job

Benefits package

401K and stock purchase plans

Tuition reimbursement

Paid time off

Job summary

Centene Corporation in the United States is seeking a Manager, Business Insights to lead workforce capacity planning and staffing forecast initiatives across markets and lines of business. You will build staffing models from historical volume, membership forecasts, productivity, and processing times to determine resource needs.

You will partner with leaders to translate data into staffing and financial recommendations, work across Analytics, Finance, Strategy, IT, and operations, and help ensure

Qualifications

• Bachelor's degree in business, computer science or IT, healthcare administration, statistics, or related field.
• 4+ years of experience in general business, analytics or IT.
• Experience in technology product ownership, development, deployment, and user adoption preferred.
• Experience in analytical tools including PowerBI, Tableau, Alteryx, SAS, or related tools preferred.

Responsibilities

• Lead the planning and execution of enterprise-wide analytics projects and strategic initiatives, including workforce capacity planning and staffing forecast initiatives, translating business goals into actionable solutions.
• Partner cross-functionally at all levels of the organization and communicate findings and insights to non-technical business partners.
• Independently engage with business leaders to understand market-specific business needs, evaluate staffing and capacity requirements, and align analytic capabilities with strategic objectives.
• Facilitate cross-team project collaboration between state-based health plans and business units.
• Research key business problems and proactively identify potential enterprise solutions.
• Provide product ownership support for deployment and adoption of analytic tools and technology.
• Support analytics organizational performance management by monitoring SLAs, customer satisfaction, staffing trends, and workforce capacity indicators.

Skills

Workforce capacity planning

Workforce modeling

Staffing forecast

Advanced Excel

Power BI

SQL

Analytical thinking

Stakeholder communication

Education

Bachelor's degree

Tools

PowerBI

Tableau

Alteryx

SAS

SQL

Job description

Centene Corporation in the United States is seeking a Manager, Business Insights to lead workforce capacity planning and staffing forecast initiatives across markets and lines of business. You will build staffing models from historical volume, membership forecasts, productivity, and processing times to determine resource needs.

You will partner with leaders to translate data into staffing and financial recommendations, work across Analytics, Finance, Strategy, IT, and operations, and help ensure