Manager, Workforce Insights & Capacity Planning (Remote)

Centene Corporation

South Dakota

Hybrid

USD 90,000 - 130,000

Full time

7 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work with remote, hybrid, or?

Job summary

Centene Corporation is seeking a Manager, Business Insights to lead workforce capacity planning and staffing forecast initiatives across markets and lines of business. You will develop staffing models from historical volume, membership projections, productivity, and processing times to determine workforce needs.

You will translate complex data into clear staffing and financial recommendations for senior leaders and influence workforce decisions.

Qualifications

Bachelor's degree in business, IT, analytics, or related field.
~4+ years in analytics, IT, or business roles.
Experience in technology product ownership, development, deployment, and user adoption preferred.
Working knowledge of analytics tools (PowerBI, Tableau, Alteryx, SAS) preferred.

Responsibilities

Lead workforce capacity planning and staffing forecast initiatives.
Develop staffing models using historical volume, membership forecasts, productivity, and processing times.
Translate data into staffing and financial recommendations for leadership.
Collaborate across Analytics, Finance, Strategy, IT and operations.
Monitor SLAs, customer satisfaction, and workforce capacity indicators.
Provide product ownership support for deployment of analytic tools.