Workers' Comp Claims Supervisor — Lead a High-Impact Team

Questpro Consultants LLC; North Carolina; On-site; USD 95,000 - 105,000; Full time

Job summary

Questpro Consultants LLC seeks a Workers Compensation Claims Supervisor to lead a team of indemnity adjusters across multiple states, including North Carolina. You will supervise, mentor, and drive service excellence while building a high-performing claims culture.

Responsibilities include hiring, training, setting team goals, utilizing advanced claims technology, and serving as the primary contact for clients, carriers, and brokers.

Qualifications

• Must have 8+ years of workers' compensation claims experience.
• Minimum 3+ years supervisory/managerial experience.
• Active licensing/certification required.
• Strong knowledge of team member-related functions.

Responsibilities

• Lead and mentor a workers compensation claims team.
• Ensure high-quality, efficient service delivery.
• Guide claims handling according to best practices and standards.
• Own hiring and training of adjusters.
• Set team goals and balance workloads for efficiency.
• Leverage claims technology to boost productivity.
• Serve as the primary client, carrier, and broker contact.

Education

High School Diploma

Bachelor's Degree

Licensing/Certification

Job description

Questpro Consultants LLC seeks a Workers Compensation Claims Supervisor to lead a team of indemnity adjusters across multiple states, including North Carolina. You will supervise, mentor, and drive service excellence while building a high-performing claims culture.

Responsibilities include hiring, training, setting team goals, utilizing advanced claims technology, and serving as the primary contact for clients, carriers, and brokers.