Workers' Comp Claims: Return-to-Work Associate

The Travelers Indemnity Company; Saint Paul (MN); On-site; USD 53,000 - 87,000; Full time

Benefits offered by this job

Health Insurance

Retirement

Paid Time Off

Wellness Program

Volunteer Encouragement

Job summary

The Travelers Indemnity Company is offering an Associate Claim Rep, Workers’ Compensation, position in Minnesota. The program emphasizes comprehensive training in claim handling, customer service, and policy interpretation, with a path toward independent claims handling after completion of the program.

Candidates should have a bachelor’s degree, internship or work experience in customer service or insurance, and a willingness to obtain the necessary adjuster licenses.

Qualifications

• Bachelor’s degree required.
• Previous internship or work experience in customer service or insurance.
• Willingness to obtain an active adjuster license where required by state law.
• Proficiency in Microsoft Office; eager to learn claims management.
• Strong verbal and written communication with clear, professional conveyance.

Responsibilities

• Participate in structured training covering insurance policies, claim processes, systems, and procedures.
• Assist in reviewing, investigating, and documenting Workers' Compensation claims under supervision.
• Investigate, develop, and evaluate action plans for claim resolution; assess coverage and compensability.
• Gather information from policyholders, claimants, witnesses, and third-party providers.
• Communicate claim status to business customers, injured employees, providers and counsel.

Skills

Customer service

Insurance

Microsoft Office

Communication

Decision making

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

The Travelers Indemnity Company is offering an Associate Claim Rep, Workers’ Compensation, position in Minnesota. The program emphasizes comprehensive training in claim handling, customer service, and policy interpretation, with a path toward independent claims handling after completion of the program.

Candidates should have a bachelor’s degree, internship or work experience in customer service or insurance, and a willingness to obtain the necessary adjuster licenses.