Workers' Comp Claims Associate - Training & Growth

The Travelers Indemnity Company; Richmond (VA); On-site; USD 53,000 - 87,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Wellness Program

Volunteer Encouragement

Job summary

The Travelers Indemnity Company is seeking an Associate Claim Representative, Workers' Compensation, in Richmond, VA. This role includes comprehensive training in claim handling, customer service, and policy interpretation while developing skills to manage workers' compensation claims.

Ideal candidates have a Bachelor's degree, customer service or insurance experience, and are willing to obtain a state adjuster license.

Qualifications

• Bachelor's degree required or equivalent.
• Previous internship or work in customer service or insurance is desirable.
• Strong communication and professional presentation are essential.

Responsibilities

• Participate in structured training on policies and claim processes.
• Review and document workers' compensation claims under supervision.
• Assess coverage and determine compensability of claims.
• Maintain records in claims management systems.
• Work toward returning injured employees to work when appropriate.

Skills

Customer service

Insurance knowledge

Communication

Microsoft Office

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

The Travelers Indemnity Company is seeking an Associate Claim Representative, Workers' Compensation, in Richmond, VA. This role includes comprehensive training in claim handling, customer service, and policy interpretation while developing skills to manage workers' compensation claims.

Ideal candidates have a Bachelor's degree, customer service or insurance experience, and are willing to obtain a state adjuster license.