Wireless Zone Operations Assistant

Hot Spot Cell; Neptune Beach (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

Wireless Zone, a Verizon Wireless Premium Retailer, is seeking a Wireless Operations Assistant to support our sales teams and learn our communication technology and retail processes. You will assist with outbound calls, help customers, merchandise, stock, greet shoppers, transfer data to devices, sell accessories, and manage daily store needs while working varied hours, including weekends and evenings.

Benefits include employee discounts, training and development, and opportunities for

Qualifications

• Must have a positive, energetic attitude and willingness to learn.
• Experience in customer service is beneficial.
• Ability to multi-task in a fast-paced retail environment.

Responsibilities

• Assist in-store sales team by making outbound customer service calls.
• Help customers with service needs and answer questions.
• Merchandise sales floors and organize stock rooms.
• Greet customers and help transfer data to new devices.
• Sell accessories and support daily store operations.
• Provide efficient, courteous customer service across product offerings.

Skills

Great attitude

Outgoing personality

Customer service mindset

Job description

Benefits

• Employee discounts
• Opportunity for advancement
• Training & development

Wireless Operations Assistant

Are you looking to break into the Wireless industry? Do you want to learn sales?

Wireless Zone®, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 700 stores and growing.

We are looking for a high-energy, reliable individual with positive attitudes to assist our Verizon sales teams.

If you're outgoing with amazing energy. You love to talk about cool technology. Well, we have the job for you. As a Wireless Operations Assistant, you'll get to learn our communication technology, operations and sales process inside and out.

Job Description

Assists in-store sales team by making outbound customer service phone calls, assisting customers with customer service needs, merchandising sales floors, organizing stock rooms, greeting customers, transferring customer's data to their new device, selling accessories and completing all other daily needs of a retail store location. Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.

Job Requirements

• Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc.
• Multi-tasking in a fast paced team environment
• Providing a welcoming and friendly environment for our customers
• Working a variety of hours including weekends, evenings and holidays involving occasional overtime

Desired Qualifications

• A great attitude.