Wireless Zone Operations Assistant

Wireless Zone; Jacksonville (FL); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Advancement opportunities

Training & development

Job summary

Wireless Zone, a Verizon Wireless Premium Retailer, is seeking a Wireless Operations Assistant to learn our communication technology, operations and sales process. If you're outgoing with energy and love tech, this role offers hands-on exposure to in-store sales support and customer service.

You will assist the sales team with outbound calls, merchandising, stock organization and helping customers transfer data to new devices, while delivering friendly service and a welcoming environment.

Qualifications

• Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc.
• Multi-tasking in a fast paced team environment
• Providing a welcoming and friendly environment for our customers
• Working a variety of hours including weekends, evenings and holidays involving occasional overtime
• A great attitude.

Responsibilities

• Assist in-store sales team by making outbound customer service phone calls
• Assist customers with service needs and selling accessories
• Merchandise sales floors and organize stock rooms
• Greet customers and transfer data to new devices
• Provide courteous, efficient customer service across product offerings and services

Skills

Interpersonal skills

Customer service

Multi-tasking

Positive attitude

Communication

Schedule flexibility

Job description

Benefits

• Employee discounts
• Opportunity for advancement
• Training & development

Wireless Operations Assistant

Are you looking to break into the Wireless industry? Do you want to learn sales?

Wireless Zone®, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 700 stores and growing.

We are looking for a high-energy, reliable individual with positive attitudes to assist our Verizon sales teams.

If you're outgoing with amazing energy. You love to talk about cool technology. Well, we have the job for you. As a Wireless Operations Assistant, you'll get to learn our communication technology, operations and sales process inside and out.

Job Description

Assists in-store sales team by making outbound customer service phone calls, assisting customers with customer service needs, merchandising sales floors, organizing stock rooms, greeting customers, transferring customer's data to their new device, selling accessories and completing all other daily needs of a retail store location. Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.

Job Requirements

• Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc.
• Multi-tasking in a fast paced team environment
• Providing a welcoming and friendly environment for our customers
• Working a variety of hours including weekends, evenings and holidays involving occasional overtime

Desired Qualifications

• A great attitude.