Wireless Zone Operations Assistant

Hot Spot Cell; Franklin Square (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

Wireless Zone, a Verizon Wireless Premium Retailer, is seeking a Wireless Operations Assistant to support our in-store sales team and learn our sales process, technology and customer service standards.

You will assist with outbound calls, merchandise the sales floor, greet customers, transfer data to devices, sell accessories and handle daily store needs while working a variety of hours, including weekends and evenings.

Qualifications

• Staying up-to-date on the latest data/entertainment technology and devices such as Wi-Fi and data devices

Responsibilities

• Make outbound customer service phone calls to assist customers
• Assist customers with service needs and merchandise the sales floor
• Organize stock rooms and greet customers
• Transfer customer data to new devices and sell accessories
• Handle daily in-store needs and provide courteous service

Skills

great attitude

Job description

Benefits

• Employee discounts
• Opportunity for advancement
• Training & development

Wireless Operations Assistant

Are you looking to break into the Wireless industry? Do you want to learn sales?

Wireless Zone®, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 700 stores and growing.

We are looking for a high-energy, reliable individual with positive attitudes to assist our Verizon sales teams.

If you're outgoing with amazing energy. You love to talk about cool technology. Well, we have the job for you. As a Wireless Operations Assistant, you'll get to learn our communication technology, operations and sales process inside and out.

Job Description

Assists in-store sales team by making outbound customer service phone calls, assisting customers with customer service needs, merchandising sales floors, organizing stock rooms, greeting customers, transferring customer's data to their new device, selling accessories and completing all other daily needs of a retail store location. Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.

Job Requirements

• Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc.
• Multi-tasking in a fast paced team environment
• Providing a welcoming and friendly environment for our customers
• Working a variety of hours including weekends, evenings and holidays involving occasional overtime

Desired Qualifications

• A great attitude.