Wireless Zone Operations Assistant

Hot Spot Cell; Madison (NJ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

Wireless Zone, a Verizon Wireless Premium Retailer, is seeking a Wireless Operations Assistant in Madison, NJ to support our sales team and learn the ins and outs of wireless technology, operations, and sales processes.

You will assist customers, handle service inquiries, merchandise floors, and help transfer customer data to new devices, while working flexible hours including weekends. This entry-level role is perfect for someone with energy and a love for tech.

Qualifications

• Outbound customer service calls and assisting customers.
• Merchandising sales floors and organizing stock rooms.
• Greeting customers and transferring data to devices.
• Handling service inquiries with courteous customer service.

Responsibilities

• Assist in-store sales team and support sales processes.
• Merchandise sales floor and organize stock rooms.
• Greet customers and help transfer data to new devices.
• Sell accessories and provide daily store support.

Skills

Customer service

Communication

Multitasking

Team environment

Job description

Benefits

• Employee discounts
• Opportunity for advancement
• Training & development

Wireless Operations Assistant

Are you looking to break into the Wireless industry? Do you want to learn sales?

Wireless Zone®, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 700 stores and growing.

We are looking for a high-energy, reliable individual with positive attitudes to assist our Verizon sales teams.

If you're outgoing with amazing energy. You love to talk about cool technology. Well, we have the job for you. As a Wireless Operations Assistant, you'll get to learn our communication technology, operations and sales process inside and out.

Job Description

Assists in-store sales team by making outbound customer service phone calls, assisting customers with customer service needs, merchandising sales floors, organizing stock rooms, greeting customers, transferring customer's data to their new device, selling accessories and completing all other daily needs of a retail store location. Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.

Job Requirements

• Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc.
• Multi-tasking in a fast paced team environment
• Providing a welcoming and friendly environment for our customers
• Working a variety of hours including weekends, evenings and holidays involving occasional overtime

Desired Qualifications

• A great attitude.