Wireless Solutions Specialist

tmobile; Village of Johnson City (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Money coaching access

Job summary

T-Mobile is seeking a Mobile Associate to join our Retail Team of Experts. This learning role focuses on helping customers shop, understand devices, and select plans that fit their lifestyle. You’ll complete new employee training and grow into the Mobile Expert role as you build product knowledge and sales skills.

Starting hourly pay is clearly defined, with training pay during the onboarding period. You will be part of a dynamic team, receive stock-based incentives, and access comprehensive

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Comfort with technology and explaining devices and services to customers.

Responsibilities

• Assist customers in-store and online to complete their shopping journey.
• Demonstrate devices and services through hands-on demonstrations.
• Offer personalized solutions and accessories to meet customer needs.
• Collaborate with team to ensure a seamless customer experience.

Skills

Customer service

Sales experience

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to join our Retail Team of Experts. This learning role focuses on helping customers shop, understand devices, and select plans that fit their lifestyle. You’ll complete new employee training and grow into the Mobile Expert role as you build product knowledge and sales skills.

Starting hourly pay is clearly defined, with training pay during the onboarding period. You will be part of a dynamic team, receive stock-based incentives, and access comprehensive