Wireless Solutions Specialist

T-MOBILE USA, Inc.; Detroit (MI); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

12 paid holidays

Paid parental leave

Tuition assistance

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to join a Retail Team of Experts. You will learn to build energy and excitement around our products and services, educate customers on the latest technology, and provide a world-class shopping experience in-store or online.

This role emphasizes hands-on demonstrations, listening to customer needs, and growing product knowledge through training. You’ll work with peers and leaders to deliver solutions, grow in a fast-paced environment, and progress

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Builds proficiency in serving customers and selling, delivering world-class experiences.
• Demonstrates devices and services, guiding customers to personalized solutions.
• Establishes relationships across channels to resolve issues and support team goals.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to join a Retail Team of Experts. You will learn to build energy and excitement around our products and services, educate customers on the latest technology, and provide a world-class shopping experience in-store or online.

This role emphasizes hands-on demonstrations, listening to customer needs, and growing product knowledge through training. You’ll work with peers and leaders to deliver solutions, grow in a fast-paced environment, and progress