Wireless Solutions Engineer SMB Sales & Tech Consultations

T-Mobile US Inc.; North Carolina; On-site; USD 79,000 - 142,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off

12 paid holidays

Paid parental and family leave

Mobile service discounts

Job summary

T-Mobile is seeking a technical expert to support business sales by designing and presenting wireless solutions that meet customer needs. You will consult on opportunities, analyze coverage, and assist with in-building requests, leveraging deep knowledge of wireless devices and network technologies to inform sales strategies.

The role emphasizes effective support of sales teams, handling technical inquiries, and driving customer satisfaction, with opportunities to contribute to business growth

Qualifications

• Bachelor's degree plus 3 years of related work experience or an advanced degree with 1 year related work experience
• 3+ years in telecommunications, solutions consulting, or engineering roles with a track record of solution sales
• Experience supporting wireless business sales teams (SMB, ENT, or GOV) preferred

Responsibilities

• Support small business sales teams selling in-market to drive solution adoption and customer engagement (1–9 employees)
• Participate in multiple customer meetings daily to provide technical consultation and solution guidance
• Assist with in-building coverage requests to improve network accessibility
• Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts
• Perform other duties and projects as assigned by business management as needed

Skills

Communication

Customer Needs Identification

Product Knowledge

Project Management

Business Sales

Solution Consultation

Technical Demonstrations

Technical Presentations

Technical Training

Wireless Networks

Education

Bachelor's degree + 3 years related work experience

Advanced degree + 1 year related work experience

Job description

T-Mobile is seeking a technical expert to support business sales by designing and presenting wireless solutions that meet customer needs. You will consult on opportunities, analyze coverage, and assist with in-building requests, leveraging deep knowledge of wireless devices and network technologies to inform sales strategies.

The role emphasizes effective support of sales teams, handling technical inquiries, and driving customer satisfaction, with opportunities to contribute to business growth