Wireless Solutions Engineer - SMB Sales Support

T-Mobile; New York (NY); On-site; USD 80,000 - 200,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Money coaches

Job summary

T-Mobile is seeking a role that blends technical consulting with sales support to design and present wireless solutions for customers. You will collaborate with sales teams, analyze coverage, and assist with in-building requests to deliver tailored wireless solutions.

The position requires deep knowledge of wireless technologies, strong communication and presentation skills, and the ability to manage multiple customer engagements while driving business growth.

Qualifications

• Bachelor's degree plus 3 years of related work experience or advanced degree with 1 year of related work experience.
• 3+ years of experience in telecommunications, solutions consulting, or engineering roles with a track record of solution sales.
• Experience supporting wireless business sales teams (SMB, ENT, GOV) preferred.

Responsibilities

• Support small business sales teams selling in-market to drive solution adoption and customer engagement (accounts with 1-9 employees).
• Participate in multiple customer meetings daily to provide technical consultation and solution guidance, including presenting features, benefits, and ROI.
• Assist with in-building coverage requests to improve network accessibility.
• Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts.
• Perform other duties and projects as assigned by business management as needed.

Skills

Communication

Customer Needs Identification

Product Knowledge

Project Management

Business Sales

Solution Consultation

Technical Demonstrations

Technical Presentations

Technical Training

Wireless Networks

Education

Bachelor's degree + 3 years experience

Advanced degree + 1 year experience

Education/experience equivalent

Job description

T-Mobile is seeking a role that blends technical consulting with sales support to design and present wireless solutions for customers. You will collaborate with sales teams, analyze coverage, and assist with in-building requests to deliver tailored wireless solutions.

The position requires deep knowledge of wireless technologies, strong communication and presentation skills, and the ability to manage multiple customer engagements while driving business growth.