SMB Wireless Solutions Engineer

T-MOBILE USA, Inc.; Atlanta (GA); On-site; USD 79,000 - 142,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Mobile service discount

Home internet discount

Pet insurance

Commuter benefits

Job summary

T-Mobile USA, Inc. seeks an experienced technical sales professional to support SMB sales by designing and presenting wireless solutions that meet customer needs.

You will analyze network coverage, assist with in-building requests, and maintain expert knowledge of wireless devices and technologies to inform sales strategies. The role measures success by aiding sales teams, answering technical inquiries, and contributing to customer satisfaction, enabling tailored wireless solutions that drive

Qualifications

• Bachelor’s Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experienceOR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Computer Science, IT, Engineering or related field (Preferred)
• 4-7 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment. (Preferred)
• Experience supporting Enterprise and Public Sector accounts. (Preferred)

Responsibilities

• Support small and medium business sales teams in-market to drive solution adoption and customer engagement
• Participate in customer meetings to provide technical consultation and solution guidance
• Facilitate wireless network coverage analysis and review to optimize customer solutions
• Assist with processing in-building coverage requests to improve network accessibility
• Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Communication

Customer needs

Product knowledge

Project management

Small business sales

Solution architecture

Technical demonstrations

Technical presentations

Technical training

Wireless networks

Education

Bachelor’s degree + 3 yrs experience or advanced degree with 1 yr experience

Job description

T-Mobile USA, Inc. seeks an experienced technical sales professional to support SMB sales by designing and presenting wireless solutions that meet customer needs.

You will analyze network coverage, assist with in-building requests, and maintain expert knowledge of wireless devices and technologies to inform sales strategies. The role measures success by aiding sales teams, answering technical inquiries, and contributing to customer satisfaction, enabling tailored wireless solutions that drive