Wireless Sales & Tech Solutions Pro

T-Mobile; Woodbridge Township (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Stock grants

401(k)

Paid time off

Employee discounts

Job summary

T-Mobile is hiring for a retail role in New Jersey, focused on delivering personalized technology and service solutions. You will engage customers, demonstrate products and plans, and use digital tools to enhance understanding and drive satisfaction.

The position requires a High School Diploma or GED and at least 6 months of customer service or sales experience, with opportunities for on-the-job training and career growth within the company.

Qualifications

• Minimum 6 months of customer service and/or sales experience in Retail.
• High School Diploma or GED required.
• Strong communication and problem-solving skills.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Change Agility

Engaging People

Multitasking

Teamwork

Education

High School Diploma

Job description

T-Mobile is hiring for a retail role in New Jersey, focused on delivering personalized technology and service solutions. You will engage customers, demonstrate products and plans, and use digital tools to enhance understanding and drive satisfaction.

The position requires a High School Diploma or GED and at least 6 months of customer service or sales experience, with opportunities for on-the-job training and career growth within the company.