Mobile Retail Sales Specialist — Tech Solutions & Growth

T-Mobile; Cinnaminson Township (NJ); On-site; USD 39,000 - 46,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Medical, dental and vision insurance

Stock grant eligibility

Job summary

T-Mobile in New Jersey is seeking a customer-focused associate to support in-store technology and service needs. You will build product knowledge, demonstrate features, and guide customers through their shopping journey to enhance satisfaction.

The role emphasizes communication, problem solving, and teamwork, with on-the-job training and opportunities to grow into higher levels. Eligible employees receive benefits and stock opportunities.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in New Jersey is seeking a customer-focused associate to support in-store technology and service needs. You will build product knowledge, demonstrate features, and guide customers through their shopping journey to enhance satisfaction.

The role emphasizes communication, problem solving, and teamwork, with on-the-job training and opportunities to grow into higher levels. Eligible employees receive benefits and stock opportunities.