Wireless Sales Specialist - Growth & Benefits

T-Mobile USA; Sturgeon Bay (WI); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

Medical, dental & vision insurance

Descripción de la vacante

T-Mobile USA is seeking a Mobile Associate to engage customers and facilitate technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey, with training to advance your skills and career.

Base hourly pay starts at $18.00 with $5.00 per hour training pay. After the initial 90 days, you may move to Mobile Expert with incentive potential, and all employees are eligible for stock grants

Formación

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.
• Strong communication and problem-solving skills are essential.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to learn retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Conocimientos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Educación

High School Diploma/GED

6 months of customer service/sales experience (Preferred)

Descripción del empleo

T-Mobile USA is seeking a Mobile Associate to engage customers and facilitate technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey, with training to advance your skills and career.

Base hourly pay starts at $18.00 with $5.00 per hour training pay. After the initial 90 days, you may move to Mobile Expert with incentive potential, and all employees are eligible for stock grants