Wireless Sales Associate: Tech Solutions & Growth

T-Mobile USA; North Windham (CT); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

Stock grants

Paid time off

Employee discounts

Job summary

At T-Mobile USA, Mobile Associates help customers choose devices, plans, and services while delivering an exceptional shopping experience. You will learn product details, use digital tools, and build skills in customer interaction in a fast-paced retail environment.

We offer on-the-job training, a base hourly pay of $19.50 plus $5 training pay, and a path to incentives and stock grants. Flexible schedules, benefits, and a culture that values growth and collaboration are part of our Total Rewards.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in Retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer Service

Sales

Communication

Problem Solving

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

At T-Mobile USA, Mobile Associates help customers choose devices, plans, and services while delivering an exceptional shopping experience. You will learn product details, use digital tools, and build skills in customer interaction in a fast-paced retail environment.

We offer on-the-job training, a base hourly pay of $19.50 plus $5 training pay, and a path to incentives and stock grants. Flexible schedules, benefits, and a culture that values growth and collaboration are part of our Total Rewards.