Wireless Sales Specialist Growth Training Stock Benefits

T-Mobile; Idalou (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Disability insurance

Life insurance

Transit discounts

Home internet discount

Pet insurance

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey, with a focus on customer satisfaction and effective use of digital tools.

The role requires a High School Diploma or GED and at least 6 months of customer service or sales experience in retail.

Qualifications

• Change Agility is required.
• Strong communication skills are required.
• Customer problem solving abilities are required.
• Customer service experience is required.
• Engaging people and teamwork are important.
• Multitasking ability is needed.
• Sales experience is preferred.
• Teamwork orientation is essential.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey, with a focus on customer satisfaction and effective use of digital tools.

The role requires a High School Diploma or GED and at least 6 months of customer service or sales experience in retail.