Wireless Solutions Specialist — Start as Mobile Associate

T-Mobile USA; Florida; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Money coaches

Job summary

T-Mobile USA is hiring Mobile Associates to join a Retail Team of Experts and deliver an engaging, brand-forward customer experience in-store. This learning role trains new associates to build product knowledge, demonstrate devices, and tailor solutions to customer needs, developing proficiency for the next level as a Mobile Expert.

With a base hourly pay of $18.00 plus $5 training pay, guaranteed earning of $20/hour including incentives, and access to stock grants, the role emphasizes

Qualifications

• High school diploma or GED required.
• 6 months of customer service and/or sales experience preferred.
• Passionate about helping customers and able to balance customer needs with performance goals.

Responsibilities

• Provide world-class customer experience and assist customers in-store.
• Demonstrate devices and services, educating customers on latest technology.
• Identify customer needs and offer personalized solutions including devices and plans.
• Collaborate with team to ensure a seamless, positive shopping journey.

Skills

Customer service

Sales experience

Communication skills

Team player

Education

High School Diploma or GED

Job description

T-Mobile USA is hiring Mobile Associates to join a Retail Team of Experts and deliver an engaging, brand-forward customer experience in-store. This learning role trains new associates to build product knowledge, demonstrate devices, and tailor solutions to customer needs, developing proficiency for the next level as a Mobile Expert.

With a base hourly pay of $18.00 plus $5 training pay, guaranteed earning of $20/hour including incentives, and access to stock grants, the role emphasizes