Wireless Sales Pro - Training Pay, Stock Grants, Growth

T-Mobile USA; San Germán (PR); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Puerto Rico Tax-Deferred Savings Plan

Employee stock grants

Employee stock purchase plan

Up to 12 paid holidays

Paid parental and family leave

Tuition assistance

Annual Stock Grant

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail sales by engaging customers and promoting wireless products in a fast-paced environment. You will build relationships, demonstrate technology solutions, and assist with sales transactions through training and hands-on experience.

The role emphasizes customer service, product knowledge, and teamwork, with base pay of $17/hr plus $5 training pay, and potential incentives including a $18,000 annual target and stock grants.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.
• Strong communication, collaboration and customer needs identification skills.

Responsibilities

• Develop proficiency in serving customers and providing product demonstrations to support sales and customer satisfaction.
• Assist customers in selecting personalized device and service solutions that meet their individual needs.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions with customers.
• Complete required training to build knowledge of products, services, and retail processes.
• Other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Team Collaboration

Product Knowledge

Digital Demonstrations

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail sales by engaging customers and promoting wireless products in a fast-paced environment. You will build relationships, demonstrate technology solutions, and assist with sales transactions through training and hands-on experience.

The role emphasizes customer service, product knowledge, and teamwork, with base pay of $17/hr plus $5 training pay, and potential incentives including a $18,000 annual target and stock grants.