Wireless Sales Pro: Tech Solutions & Growth

T-Mobile; Reynoldsburg (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Employee stock grants & purchase plan

Paid time off and holidays

Annual stock grant eligibility

Job summary

T-Mobile is hiring for a retail associate role focused on delivering personalized technology and service solutions. You will engage customers, demo products, and help shoppers select plans in a fast-paced environment.

Training is provided; you will develop product knowledge and digital-tool skills while contributing to a positive customer experience and loyalty. The role offers pay with training incentives and stock-related benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Assist with additional duties and projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

At least 18 years of age

Legally authorized to work in the US

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a retail associate role focused on delivering personalized technology and service solutions. You will engage customers, demo products, and help shoppers select plans in a fast-paced environment.

Training is provided; you will develop product knowledge and digital-tool skills while contributing to a positive customer experience and loyalty. The role offers pay with training incentives and stock-related benefits.