Wireless Sales Pro — Stock Grants & Tech Demos

T-Mobile; Lubbock (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Dental and vision insurance

Job summary

T-Mobile is hiring Mobile Associates to support retail operations, helping customers with technology and service needs in a fast-paced setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

Successful candidates develop skills in customer interaction and digital tool usage, with training provided to master retail processes and wireless technology.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates to support retail operations, helping customers with technology and service needs in a fast-paced setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

Successful candidates develop skills in customer interaction and digital tool usage, with training provided to master retail processes and wireless technology.