Wireless Retail Specialist — Stock Grants & Growth

T-Mobile; Shenandoah (TX); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Annual stock grant

401(k)

Job summary

T-Mobile is hiring Mobile Associates to bring the T-Mobile brand to life in National Sales partner locations. You’ll engage customers in a high-traffic retail setting, demonstrate solutions, and build relationships to drive value and satisfaction.

Requirements include a High School Diploma/GED and some customer service or sales experience. The role offers competitive pay (base hourly plus incentives), benefits like medical/dental/vision, a 401(k), stock grants, PTO, and other family-friendly

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Utilize digital self-serve tools during interactions and onboarding to demonstrate value of products and services.
• Builds relationships with nearby leadership and teams to support the customer experience from account setup to device support.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile is hiring Mobile Associates to bring the T-Mobile brand to life in National Sales partner locations. You’ll engage customers in a high-traffic retail setting, demonstrate solutions, and build relationships to drive value and satisfaction.

Requirements include a High School Diploma/GED and some customer service or sales experience. The role offers competitive pay (base hourly plus incentives), benefits like medical/dental/vision, a 401(k), stock grants, PTO, and other family-friendly