Wireless Tech Sales Associate Stock Grant Eligible

T-MOBILE USA, Inc.; Houston (TX); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Paid time off

12 paid holidays

Job summary

T-Mobile USA, Inc. is seeking a front-line Mobile Associate to engage customers, demonstrate technology and service options, and guide shopping journeys in a fast-paced retail setting.

The role emphasizes product knowledge, digital tool usage, and building strong customer relationships. Training is provided, with opportunities for growth and a comprehensive benefits package in a dynamic team environment.

Qualifications

• High School Diploma or GED required.
• 18 years or older and legally allowed to work in the United States.
• 6 months of customer service or sales experience preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to learn retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Assist with additional duties/projects as assigned by management.

Skills

Customer service

Sales

Communication

Change agility

Engaging people

Multitasking

Teamwork orientation

Customer problem solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a front-line Mobile Associate to engage customers, demonstrate technology and service options, and guide shopping journeys in a fast-paced retail setting.

The role emphasizes product knowledge, digital tool usage, and building strong customer relationships. Training is provided, with opportunities for growth and a comprehensive benefits package in a dynamic team environment.