Wireless Sales Pro — Growth, Training Pay, Benefits

T-Mobile; Ceiba (PR); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Puerto Rico Tax-Deferred Savings Plan

Job summary

T-Mobile is seeking a Mobile Associate to support retail sales by engaging customers and promoting wireless products and services in a fast-paced environment. You will build relationships, demonstrate technology solutions, and assist with sales transactions while growing product knowledge and customer service skills through training.

This role contributes to the overall customer experience and performance of the wireless retail presence.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in serving customers and providing product demonstrations to support sales and customer satisfaction.
• Assist customers in selecting personalized device and service solutions that meet their individual needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, and retail processes.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Collaboration

Communication

Customer Needs Identification

Customer Service

Mobile Telecommunications

Product Knowledge

Sales

Sales Techniques

Technical Demonstrations

18+ years old

US work authorization

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail sales by engaging customers and promoting wireless products and services in a fast-paced environment. You will build relationships, demonstrate technology solutions, and assist with sales transactions while growing product knowledge and customer service skills through training.

This role contributes to the overall customer experience and performance of the wireless retail presence.